At Ace Ultra Extracts, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from aceultraextracts.com.

By using our website, you agree to the practices described below.

1. Information We Collect

When you interact with our website, we may collect both personal and non-personal information, including:

a. Personal Information

  • Name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information (processed securely via third-party providers)

  • Purchase history

b. Non-Personal Information

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on the site

  • Referral source

This information helps us improve your shopping experience and website functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill orders

  • To send order updates and shipping confirmations

  • To respond to customer service inquiries

  • To personalize your shopping experience

  • To improve our website and product offerings

  • To send promotional emails (only with your consent)

  • To comply with legal obligations and fraud prevention

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Trusted third-party service providers (e.g., payment processors, shipping partners, marketing tools)

  • Legal authorities, if required by law, court order, or to protect our rights and operations

  • Analytics and tracking tools (e.g., Google Analytics, Meta Pixel) to understand site performance and user behavior

Each of our third-party partners is required to protect your data in accordance with applicable laws.

4. Email Marketing & Communications

If you opt in to our newsletter or promotional emails, we may send you:

  • Product updates

  • Exclusive offers

  • Shipping discounts

  • Company news

You may unsubscribe at any time using the “unsubscribe” link in any email, or by contacting us at sales@aceultraextracts.com.

5. Data Security

We implement a variety of security measures to safeguard your personal information. This includes:

  • SSL (Secure Socket Layer) encryption

  • Secure payment gateways

  • Firewall-protected servers

  • Internal data access restrictions

While no online system is 100% secure, we work continuously to protect your data and respond promptly to any potential vulnerabilities.

6. Your Rights (CCPA/GDPR)

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your personal data

  • Withdraw consent to receive marketing emails

  • Request a copy of your data in a portable format

  • Lodge a complaint with your local data authority

To make a request, email us at sales@aceultraextracts.comwith the subject line “Privacy Request.”

7. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Keep your shopping cart active

  • Remember your preferences

  • Analyze website traffic and usage

  • Deliver targeted ads

You can control cookie settings in your browser. Disabling cookies may limit your experience on our website.

8. Third-Party Links

Our website may contain links to other sites. We are not responsible for the content, policies, or practices of these third-party websites. We encourage you to review their privacy policies before interacting with them.

9. Children’s Privacy

Our website and services are intended for users aged 21 and over. We do not knowingly collect or solicit personal data from individuals under 21. If we learn that we have inadvertently collected data from a minor, we will delete it immediately.

10. Policy Updates

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.

We encourage you to review this page regularly.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Ace Ultra Extracts

Email: sales@aceultraextracts.com

Number: +1 510-284-2642

Address: 5396 North Reese Avenue, Fresno CA 93722